Supplier Platform Terms

1. Introduction

These Supplier Platform Terms ("Terms") govern your use of the TRM FLEX platform ("Platform") as a supplier partner. By accessing or using the Platform as a supplier, you agree to be bound by these Terms. These Terms should be read alongside our Terms & Conditions and Data Processing Addendum.

TRM Flex Ltd ("we", "us", "the Company") is registered in England and Wales. These Terms are governed by the laws of England and Wales.

2. Definitions

"Supplier" means any business or individual registered on the Platform to provide event-related services.

"Client" means any business or individual using the Platform to procure event services.

"Engagement" means any agreement between a Supplier and a Client facilitated through the Platform.

"Platform" means the TRM FLEX digital platform, including all associated tools, portals, and services.

3. Supplier Registration

To register as a Supplier on the Platform, you must:

• Provide accurate and complete business information.
• Hold all necessary licences, permits, and insurance required to operate your business in the United Kingdom.
• Confirm that you have the legal authority to enter into binding agreements.
• Agree to these Terms and the Data Processing Addendum.

4. Service Standards

As a Supplier on the Platform, you agree to:

• Deliver services to the standard agreed with the Client and as described in your Platform listing.
• Communicate promptly and professionally with Clients and the TRM FLEX team.
• Comply with all applicable UK laws and regulations, including health and safety requirements.
• Maintain adequate public liability insurance and any other insurance appropriate to your services.
• Not subcontract any engagement without the prior written consent of the Client.

5. Financial Terms

• All fees, rates, and charges must be clearly stated in your Platform listing or quote.
• TRM Flex Ltd may charge a commission or platform fee on engagements facilitated through the Platform. The applicable fee will be disclosed to you before you accept an engagement.
• You are responsible for your own tax obligations, including VAT registration and returns, corporation tax, and any other applicable taxes.
• Invoices and payments will be processed through the Platform in accordance with the agreed payment terms.

6. Intellectual Property

You retain ownership of your pre-existing intellectual property. By listing services or content on the Platform, you grant TRM Flex Ltd a non-exclusive, royalty-free licence to display and use your business name, logo, and service descriptions for the purposes of operating the Platform.

7. Data Protection

You must comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in relation to any personal data you access or process through the Platform. Where you act as a data processor on behalf of a Client, you must enter into appropriate data processing arrangements as required by Article 28 UK GDPR. See our Data Processing Addendum for details.

8. Liability and Indemnity

• You are solely responsible for the services you provide through the Platform.
• You agree to indemnify TRM Flex Ltd against any claims, losses, or damages arising from your services, your breach of these Terms, or your negligence.
• TRM Flex Ltd's total liability to you under these Terms shall not exceed the total fees paid to you through the Platform in the 12 months preceding the claim.

9. Suspension and Termination

• We may suspend or terminate your access to the Platform if you breach these Terms, fail to meet service standards, or if we receive complaints about your services.
• You may terminate your account at any time by giving us 30 days' written notice, provided all outstanding engagements are fulfilled.
• Upon termination, any outstanding fees owed to you will be paid in accordance with normal payment terms.

10. Dispute Resolution

Any disputes arising from these Terms or your use of the Platform will be handled in accordance with our Complaints & Disputes Policy.

11. Changes to These Terms

We reserve the right to update these Terms at any time. Material changes will be communicated via the Platform or email. Continued use of the Platform after changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.